Cape Town – The provincial health department has denied claims of negligence made by the family of a woman who died from Covid-19.
Family and friends of Allison Isaacs took to social media to lament the treatment Isaacs received, saying she was denied assistance, allegedly “first by her employer Cape Cookies in Maitland, who refused to close doors knowing they had positive cases for coronavirus”.
They also alleged Vanguard Community Health Centre turned her away when she wanted to undergo testing, and that New Somerset Hospital refused to assist her when she requested help.
While the family has since declined to speak to the media, Bonteheuwel ward councillor Angus McKenzie said he would assist the family with formal complaints.
“We will be assisting the family with the complaint when they are ready. There are two key issues: one was the level of service received at both Vanguard and Somerset (health centre and hospital),and the second issue is around the level of professionalism of health-care workers.